If you've mailed your completed allergy kit for processing, you'll receive a confirmation email once it's been received at the lab. The return shipping timeline can take up to 5 to 14 days. After receiving your sample, it can take another 8 days to process your results. As soon as your test results are ready to be viewed in your My Nectar account we'll notify you via email.
Please note: if it's been more than 21 days since you returned your sample, and you have not received confirmation that your sample was received at the lab, please let us know, and we'd be happy to send another complimentary test kit.